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Meet Our Staff

The Manchester Store is now a Certified Jersey Mike’s Training Facility!

Ken Schanke & Audrey Poynton

Co-Owners – Team Meraki

My name is Ken, co-owner of Jersey Mike’s Subs – Team Meraki with my wife Audrey. Our background in business is extensive, with 25+ years with AT&T Advertising Solutions. We have 5 children along with 5 beautiful grandchildren. The “kids” are all across the United States from Austin, TX to Boston, MA to Connecticut, with the youngest teaching in Thailand. Some of our passions include serving on the board of an orphanage in Mexico for the past 25 years, and running our Island Sno Hawaiian Shave Ice business. Audrey is the owner of a unique clothing and home goods boutique call The Eclectic Peacock. We also enjoy spending time with family and friends….and saving money for “Fun” Vacations!

We believe that life is not only better with a little “juice” to flavor your day, but a friendly smile, a laugh and a great experience at Jersey Mike’s to bring a little sunshine to your day.

OUR FAVORITES:

Favorite Team:
Ken: NJ Devils…Audrey’s team is NY Rangers :(

Favorite Band:
Bruce Springsteen, Eric Church, Eagles, Fleetwood Mac

Favorite Hobby:
Raising the Sunday “FunDay” Pirate Flag

Favorite Jersey Mike’s Sub:
Ken: #13 – Mikes Way :)
Audrey: #13 Mayo with Jalapeños…Spicy!!

Chelsey Higgins

REGIONAL MANAGER, TEAM MERAKI

Chelsey is the Regional Manager for Team Meraki. She has spent 13 years in food service and has found her home in Jersey Mike’s Subs for the last 5 years. She recently moved back to Connecticut, and brings with her a strong passion for not only making great subs, but also living by the “Give to Give” mindset each and every day. When she’s not helping feed her community, she enjoys reading fiction novels, and hopes to one day write her own book.

Chelsey is a strong believer in the Jersey Mike’s Subs Brand Manifesto, and tries to live out the idea every day that we are here to help others and provide sustenance and substance with each sub we make for every person that walks through our doors. She strives to remember that we don’t give to get, but that we give to give back, in whatever form that may be. Most importantly, life is better with the JUICE!

CHELSEY’S FAVORITES

Favorite Team:
New York Yankees

Favorite Band:
Celine Dion

Favorite Hobby:
Reading, writing, and anything involving Gilmore Girls

Favorite Jersey Mike’s Sub:
#7 Mike’s Way, add mayo & cherry pepper relish

Susie Mitton Shannon

BUSINESS OPERATIONS DIRECTOR, TEAM MERAKI

Susie Mitton Shannon joined Jersey Mike’s Team Meraki in November 2021 as our Business Operations Director. Susie’s 25+ year career has been in the field of Higher Education Administration, serving a variety of Colleges and Universities around the country. She brings a passion for social justice education, leadership development and helping staff see their potential. Her experience and background in leadership development will bring a new level of support and professional training for our Jersey Mike’s teams.

Susie fully embodies our Give to Give philosophy and has held a community focus throughout her life. Whether engaging college students in national service projects such as Habitat for Humanity and Alternative Spring Break trips or volunteering locally with the Special Olympics, she takes pride in the impact we can have in the lives of others around us! Originally from Connecticut, she lives in Ellington with her husband Randy (who is a midwesterner from Kansas), their son Elliott who has Fragile X Syndrome and is a Special Olympics athlete, and their two dogs Missy and Parker!

SUSIE’S FAVORITES:

Favorite Team:
Boston Red Sox! And… Kansas City Chiefs, supporting her husband’s childhood team

Favorite Band:
Kenny Chesney, Adele, and Jimmy Buffet

Favorite Hobby:
Without a doubt: SHOPPING!

Favorite Jersey Mike’s Sub:
#13 Mike’s Way, no onion

Lien Corley

STORE MANAGER, ENFIELD CT

Lien Corley is the proud store manager for Jersey Mike’s in Enfield, Connecticut. Lien started with Jersey Mike’s Subs in high school at just 17 years old. Since then, she has moved from Crew Member all of the way up to General Manager, and hopes to continue to grow further with the brand. She enjoys bringing smiles to faces through food and one day hopes to own her own restaurant!

Lien believes that the world can be changed with three things: kindness, compassion and of course, the best sub on the planet! She works hard to create an environment within the four walls that everyone wants to be a part of. If there is one thing you can count on Lien for, it is her willingness to give. Giving to give is something she and the rest of the Enfield team pride themselves in everyday, to provide the best product, service and experience for our loyal patrons.

LIEN’S FAVORITES:

Favorite Team:
Brooklyn Nets

Favorite Band:
Brent Faiyaz, FLETCHER, Sam Smith

Favorite Hobby:
Trying new food!

Favorite Jersey Mike’s Sub:
#11 add swiss and capicola

Kittichai (Bee) Tatiwong

STORE MANAGER, ROCKY HILL CT

Bee is originally from Chiang Mai, Thailand and moved to the United States in 2016. His first job was as a Crew Member at Jersey Mike’s, where he learned everything from how to make a sub to the value of US coins. He has worked his way up over the years while attending trainings and gaining management experience, and takes pride in being part of the Jersey Mike’s Subs Meraki team. Bee enjoys spending time with his wife and two children, and playing soccer in his free time.

BEE’S FAVORITES:

Favorite Team:
Real Madrid soccer club

Favorite Band:
Boyd Kosiyapong

Favorite Hobby:
Playing soccer and playing guitar

Favorite Jersey Mike’s Sub:
#9

Shajane McNeil

STORE MANAGER, MIDDLETOWN CT

Shajane was born and raised in Middletown, Connecticut before moving to North Carolina as a teenager where she first fell in love with Jersey Mike’s Subs! She is currently working on finishing her Bachelor’s degree in Sociology with a Minor in Social Work.

Shajane began working for Jersey Mike’s as a Crew Member in our Middletown store with an extraordinary commitment to providing the best service to our customers and the community. After gaining more experience not only in our Middletown store as a Shift Leader but also in our Manchester store as an Assistant Manager, she has come to learn, grow, and excel in the responsibilities of all in-store positions. Now, she faces the great challenge of being the General Manager in her hometown store.

Outside of work, she loves spending time with her three teenage children, and cooking to satisfy her soul.

“Keep the Faith” and “Give to Give”

SHAJANE’S FAVORITES:

Favorite Team:
New England Patriots

Favorite Band:
Silk Sonic

Favorite Hobby:
Cooking sweet treats… or anything in the kitchen!

Favorite Jersey Mike’s Sub:
#8 no ham, add prosciuttini, no mayo, extra bacon

Katherine Ambrosini

STORE MANAGER, MANCHESTER CT

Katherine is the store manager for one of Team Meraki’s newest stores, Jersey Mike’s in Rocky Hill. She first began to develop her management responsibilities in our Manchester location as a shift leader, improving not only her skills as a member of the management team but also on herself as a person, and continues to improve every day.

Katherine loves to attend comic conventions (comic-cons), play video games, read graphic novels, watching movies, and loves to travel. She hopes to create her own graphic novel/comic in the future.

Favorite Team:
While Katherine herself is not into sports, her family is made up of Boston Red Sox fans

Favorite Band:
Thursday, My Chemical Romance, Thrice, Alkaline Trio, Tegan & Sara, etc…

Favorite Hobby:
Katherine loves to work on any form of art – ranging from drawing, sculptures, making plushies (stuffed animals) and many other forms that she finds enjoyable. She also loves to play any game in the Legend of Zelda series, and watch Marvel movies.

Favorite Jersey Mike’s Sub:
#6 on rosemary parm

Kelsey Silver

MARKETING DIRECTOR, TEAM MERAKI

Kelsey was born & raised in Connecticut and prides herself on being a “jack of all trades, master of none.” She earned her Bachelor’s degree from The Pennsylvania State University and worked in education for a few years before continuing her own school experience, taking two years on the west coast to earn her Master’s degree from The University of Southern California. A strong work ethic and an approachable attitude in her previous leadership role led her to a candid conversation with franchise owner, Ken, and turned into a career! Kelsey can often be caught on a daily run or walk outdoors, or taking a ride on her Peloton bike if the weather is disagreeable.

KELSEY’S FAVORITES:

Favorite Team:
Penn State Nittany Lions (We Are!)

Favorite Band:
Zac Brown Band, Post Malone, Needtobreathe

Favorite Hobby:
Reading books or going on long runs

Favorite Jersey Mike’s Sub:
#11 on rosemary parm, Mike’s Way, add pickles

Nadine Hudroge

DIRECTOR OF FINANCE, TEAM MERAKI

Nadine is Team Meraki’s Director of Finance and will be completing her Bachelor’s degree in Finance from Western New England University in May of 2022! Although Nadine has lived her whole life in New England, she enjoys traveling and adventuring to new places – especially throughout the Middle East and Europe! Nadine is very creative and willing to help anyone who needs it, which adds to her enjoyment in working with Team Meraki and Jersey Mike’s Subs.

Nadine believes in the seven core values: compassion, loyalty, team work, energetic, integrity, hard work, and coachability and believes that they are important, not only while working at Jersey Mike’s, but also important in all aspects of life.

NADINE’S FAVORITES:

Favorite Team:
New England Patriots

Favorite Band:
The Weeknd, Drake

Favorite Hobby:
Cooking, traveling, and anything beauty related

Favorite Jersey Mike’s Sub:
#14 Mike’s Way, add extra pickles

Tommy Ellsworth

DIRECTOR OF MOBILE OPERATIONS, TEAM MERAKI

Thomas Ellsworth joined Jersey Mike’s Team Meraki in November, just after the grand opening of our Rocky Hill store, and as we were opening our Enfield store. He jumped right in without missing a beat. Serving in the role of Director of Mobile Operations, Tommy quickly became known by all four store managers and crew as “MacGyver”, coined after the title character and the protagonist in the 1985 TV series MacGyver. Tommy travels from store to store offering ways to fix things and to solve problems, just as the MacGyver character did “with little more than a paperclip and the duct tape in his pocket”! As a former business owner, he is amazing at solving problems and getting things to work more efficiently. Tommy is an in integral part of the management team.

Tommy has spent most of this life in Connecticut. He is known by friends and family as the one who helps anyone in need and goes above and beyond to assist. His compassion goes beyond supporting his loved ones and his colleagues, he is also an animal lover to the highest degree! Currently he has three dogs. Over the years he has rescued reptiles, raccoons, rabbits, birds, squirrels and even a deer! Tommy lives in Enfield with his wife, mother-in-law and their 3 furbabies!

Favorite Team:
Minnesota Vikings

Favorite Band:
Garth Brooks, AC/DC

Favorite Hobby:
Collecting new hobbies!

Favorite Jersey Mike’s Sub:
#8 Mike’s Way, no tomatoes

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